User Guide

A complete tutorial regarding how to use GoSurvey. We have covered and explained everything related to the working of GoSurvey and its features.

Getting Started
Questions
- What are different question types in GoSurvey?
- How to restrict the number of option selection in checkbox questions?
- What are different question types in GoSurvey?
- How to restrict the number of option selection in checkbox questions?
Customization
- How to configure Multi Language Survey
- How to configure Multi Language Survey
Account & Settings
Advanced Features
Notifications
Data Management
- How to view collected data?
- How can I upload the data after being online?
- While in offline mode - where my collected data is stored?
- How can I upload my data if I logout from the application by mistake?
- How can I edit my inaccurate data?
  
  Gathering or collecting data may be a cumbersome task when it comes to conduct a field survey. This may also lead to incomplete or invalid or inaccurate data in some circumstances. So, Gosurvey has brought a new feature “Advance Export” where the user can edit the data collected if he/she finds the response inaccurate.
  
  At present GoSurvey allows to export the responses in three formats i.e
  
  Export to SPSS(.sav)
  
  Export to Excel
  
  Export to CSV
  
  One more component is also there to the rundown i.e "Data Edit". This feature can be advantageous to the companies or organizations such as market research or survey companies. At times a user can face the issue of unsuitable data collected by the field survey team, so in order to avoid such things user can edit the data and can upload it back to the account.
  To edit the data follow the below steps:
  
  Step 1
  
  Login to your GoSurvey account with your username & password which you have set while creating the account.
  After login, it would show the dashboard.
  
  Step 2
  
  Click on Responses of the particular survey whose data needs to be edited.
  
  Step 3
  
  A screen will show up which will display the responses collected by the surveyor.
  
  There will be Export button on the top right hand side. Click on Export button further it will show options in two blocks - Data Export & Data Edit.
  
  To Edit the response , click on Export under the heading Data Edit. The responses will be downloaded in the .xlsx file only.
  
  Once the file is downloaded, the user can edit the responses .Open the file and edit the response wherever needed.
  
  After the response is edited or deleted , download the edited file and click on Import to upload the edited data.The edited data file should be .xlsx only.
  
  Important points to kept in mind to upload the edited responses.
  
  GoSurvey will support only .xlsx file to export or import the data.
  
  No changes should be made in the questions or headings or first 2 rows i.e ID, Date Collected, User and questions. If by mistake user has done some edition in these columns, GoSurvey will restrict the file upload in the admin.
  
  User can also delete the responses from the account:
  
  To delete the response , click on to remove the response collected.
  
  Only one response will be deleted at a time.
  
  Note: This feature is not included in the package, in order to use this feature please contact us to get it enabled.
- How to export the collected data?
- Can I import external data in GoSurvey?
- Why can’t I upload data from the device?
Reports

How can I edit my inaccurate data?

Gathering or collecting data may be a cumbersome task when it comes to conduct a field survey. This may also lead to incomplete or invalid or inaccurate data in some circumstances. So, Gosurvey has brought a new feature “Advance Export” where the user can edit the data collected if he/she finds the response inaccurate.

At present GoSurvey allows to export the responses in three formats i.e

Export to SPSS(.sav)
Export to Excel
Export to CSV

One more component is also there to the rundown i.e "Data Edit". This feature can be advantageous to the companies or organizations such as market research or survey companies. At times a user can face the issue of unsuitable data collected by the field survey team, so in order to avoid such things user can edit the data and can upload it back to the account.
To edit the data follow the below steps:

Step 1

Login to your GoSurvey account with your username & password which you have set while creating the account.
After login, it would show the dashboard.

Step 2

Click on Responses of the particular survey whose data needs to be edited.

Step 3

A screen will show up which will display the responses collected by the surveyor.
There will be Export button on the top right hand side. Click on Export button further it will show options in two blocks - Data Export & Data Edit.

To Edit the response , click on Export under the heading Data Edit. The responses will be downloaded in the .xlsx file only.
Once the file is downloaded, the user can edit the responses .Open the file and edit the response wherever needed.
After the response is edited or deleted , download the edited file and click on Import to upload the edited data.The edited data file should be .xlsx only.

Important points to kept in mind to upload the edited responses.
- GoSurvey will support only .xlsx file to export or import the data.
- No changes should be made in the questions or headings or first 2 rows i.e ID, Date Collected, User and questions. If by mistake user has done some edition in these columns, GoSurvey will restrict the file upload in the admin.
User can also delete the responses from the account:
- To delete the response , click on to remove the response collected.
- Only one response will be deleted at a time.

Note: This feature is not included in the package, in order to use this feature please contact us to get it enabled.