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How to configure Branching?

Updated On: 20th Sept 2018

Branching also addressed as “Page Skipping” is a feature that skip the pages based on how the respondent is answering the current question. A custom path is created that redirects the respondent to the next relevant page based on their previous answers.

Below are the steps you need to follow in order to configure it:

Step 1:
  • To use this feature Login to your admin portal i.e. https://admin.gosurvey.in with the same credentials you used while account creation.
Step 2:
  • Click on the survey where you need to configure the “Branching” feature. After selecting the survey, go on to the Questions screen as shown below.
  • Survey Questions Screen
Step 3:
  • Select “Branching” button located at the top right corner to start the configuration. Branching can be applied only on question types such as - Single Option, Multiple Options, Text Single Line, Text Number & Date questions.
  • Conditional Display Screen
Step 4:

Click on the “Add Conditional Block” button from bottom right corner to configure Branching.

Survey Questions Screen
Step 5:

Branching example: Let’s say there are questions on page 1, and if the customer on page 1 is selecting the “favourite clothing brand” = “Peter England” then they should be able to view the details of only “Peter England” brand. To set this configuration, you need to add block and select “favourite clothing brand” = “Peter England” and then set “Skip to: page 5”.

See the image below:

Survey Questions Screen

From here, the customer will be redirected to “page 5”.

Survey Questions Screen

“Page 5” where the details of “Peter England” brand is available.

Step 6:

Save your survey and publish!

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