The ‘Dos’ and 'Don'ts' of Creating Survey Questionnaire
With technological advances, customers have switched to mobiles for everything. From shopping to sending emails and connecting to people, mobiles have become man’s best friend. Companies too are gradually switching to digital mode for collecting data and feedback with mobile forms. There are several factors that encourage organisations to utilise mobile forms, no matter the industry.
Mobile forms allow organisations to reach a large customer base anywhere across the world. It also brings ease in collecting data and retrieving it in an organised manner as per the company’s requirement. However, the attraction of the hour is an offline mobile form. So, let’s look at what offline mobile forms are exactly.
Offline mobile forms are basically forms that can be used in offline mode in a smartphone. It refers to the app’s ability to allow the user to access features without any network connectivity or Wi-Fi. It collects all the data input by the users and stores it in the device until network connectivity is re-established. It not only helps businesses save tons of paperwork but also saves time.
This has helped multiple companies in improving their business processes through effective data collection. You must be wondering how did it help? Let's get started.
1. Saves on Buffer time
When there is a need to collect field data or customer feedback, certain remote areas or even urban areas experience inconsistent network connection. This issue might lead to unnecessary delays for smooth functioning of the surveys or data collection process. Hence, frustrating the customer or the user. However, this is no longer a problem as offline mobile forms do not depend on internet connectivity. Filling the form becomes a smooth sailing for users and easy data collection for companies.
2. Collects mass data with ease
The offline feature allows easy collection of mass data as the app does not rely on a network connection to intake the data. It simply stores it on the device and the data automatically syncs to your account once the network is established. For example: collecting data at trade shows and events was a big challenge for companies. With a large number of visitors and poor network connection, they tried their best to collect as much data as possible. However, they faced many problems. Offline mobile forms turned out to a blessing for these organisations. It allowed companies to collect a large number of data in a hassle-free manner.
3. Remote area accessibility
Offline mobile forms make collection of data possible in the most remote locations. This proved to be helpful for many industries. For example, government organisations conduct surveys for various reason in villages and other remote locations. The network availability is almost nil and in such a situation, collecting data might suffer a hit.
4. Friendly for all industries
Offline mobile forms are easily accessible and cost-effective. From sailors working offshore to customers in the big city, organisations can easily reach to everyone making data collection hassle-free. Be it Government organisations or private firms, all industries can easily make use of this mode to effectively collect inputs from a mass audience.
5. Reduces the hassles of using Paper Forms
While paper forms are also an offline mode of gathering data, they come with many disadvantages like the burden of carrying it around, the possibility of misplacing or damaging the data, and many more. What is even worse is the manual effort that goes into transferring the data from paper to the system. One human error can make the data useless. Considering all this, the advantage of collecting data in paperless way or to be precise, using offline mobile forms are a much safer bet. They are easily carried in a single device and completely reduce the possibility of human error as all the data is directly consumed by the system. It can be easily extracted to the company’s main server and used in any format as desired by the organisation.
From customer feedback to field data collection, offline mobile forms help in bridging the gap between companies and their customers. It can also connect to a large audience and help a company keep a track of their followers. This mode is useful to keep an eye on your competitors and make better business decisions. So, what are you waiting for? Switch to offline mobile forms.